Global SH respects your privacy and is committed to protecting personal information collected through our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. Information We Collect

Global SH may collect the following types of personal information when you register or use our services:

• Name or nickname
• Email address
• Phone number
• Shipping address (including country, city, and postal code)
• Parcel information (tracking numbers, purchase-related information you provide)
• Service usage records and customer support history
• Payment-related information processed by third-party payment providers (we do not store full card details)

2. Purpose of Collection and Use

We use collected personal information for the following purposes:

(1) Service Operation
Providing warehouse, shipping, consolidation, and proxy purchase services, communicating service updates, and processing requests.

(2) Payment Processing
Processing payments and refunds through payment providers, confirming transactions, and handling billing-related inquiries.

(3) Member Management & Security
Account identification, preventing fraud and unauthorized use, maintaining service records for dispute resolution, and responding to customer inquiries.

(4) Service Improvement & Marketing (Optional)
Improving services, analyzing usage statistics, and sending marketing or event information where permitted by applicable laws and user settings.

3. Retention Period

We retain personal information only for as long as necessary to provide our services and comply with applicable laws. Once the purpose of collection has been achieved, information will be securely deleted unless retention is required by law.

4. Sharing and Disclosure

Global SH does not sell or rent personal information. We may share personal information only in the following cases:

• With shipping carriers and logistics partners to process deliveries and shipments
• With payment processors to process payments, cancellations, and refunds
• When required by law or requested by competent authorities under lawful procedures
• With user consent

5. Entrustment / Third-Party Processors

Some personal information may be processed by trusted third parties (such as payment processors or delivery partners) to provide the service. When outsourcing is necessary, we will take reasonable measures to ensure such parties protect personal information and use it only for the required purpose.

6. Data Security

Global SH uses reasonable technical and administrative safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.

7. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic. You may control cookies through your browser settings.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We may require verification of your identity before processing requests.

9. Changes to This Policy

We may update this Privacy Policy from time to time.\ Changes will be posted on this page, and the updated policy will apply from the effective date.

10. Contact

If you have questions about this Privacy Policy, please contact us:
Global SH
Email: support@globalsh.kr
Website: https://globalsh.kr